Privacy policy

Last Updated: August 6, 2026

At Broadline Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit our website, we may automatically collect certain information, including:

  • IP address.
  • Browser type and version.
  • Device information.
  • Operating system.
  • Pages visited.
  • Time spent on our website.
  • Referral sources.
  • General location information based on your IP address.

When you place an order or interact with our services, we may collect:

  • Full name.
  • Email address.
  • Phone number.
  • Billing address.
  • Shipping address.
  • Payment information (processed securely through third-party payment providers).
  • Order history.
  • Customer support communications.

We collect this information to provide, improve, and maintain our services.


How We Use Your Information

Broadline Store may use your information to:

  • Process and fulfill your orders.
  • Send order confirmations and shipping updates.
  • Provide customer support.
  • Process returns, refunds, and exchanges.
  • Prevent fraudulent transactions.
  • Improve our website and customer experience.
  • Analyze website performance and customer preferences.
  • Send marketing communications when you have provided consent.
  • Comply with legal obligations.

Payment Information

For security purposes, Broadline Store does not store complete payment card details.

All payment transactions are processed through secure third-party payment providers that use industry-standard security measures to protect your information.


Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.
  • Keep items in your shopping cart.
  • Understand how customers use our website.
  • Improve website functionality.
  • Measure advertising performance.
  • Provide relevant content and offers.

We may use technologies such as:

  • Cookies.
  • Tracking pixels.
  • Web beacons.
  • Analytics tools.
  • Advertising platforms.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.


Third-Party Services

We may share limited information with trusted third-party service providers that help us operate our business, including:

  • Payment processors.
  • Shipping and fulfillment providers.
  • Fraud prevention services.
  • Customer support platforms.
  • Marketing and advertising providers.
  • Analytics services.
  • Website hosting providers.

These third parties only receive information necessary to perform their services and are required to handle your information appropriately.


Marketing Communications

If you choose to subscribe to our marketing communications, we may send you:

  • Product updates.
  • Special offers.
  • Promotions.
  • News about Broadline Store.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or contacting us directly.


Data Storage and Security

Broadline Store takes reasonable measures to protect your personal information from:

  • Unauthorized access.
  • Loss.
  • Misuse.
  • Alteration.
  • Disclosure.

While we use commercially reasonable security practices, no method of electronic storage or internet transmission is completely secure.


Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your purchases.
  • Provide customer support.
  • Maintain business records.
  • Comply with legal requirements.
  • Resolve disputes.

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.


Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information.
  • Request corrections to inaccurate information.
  • Request deletion of your personal data.
  • Request information about how your data is used.
  • Withdraw consent for certain processing activities.

To exercise these rights, please contact us at:

broadlinestore@outlook.com


Children's Privacy

Broadline Store does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected, we will take appropriate steps to remove such information.


Changes to This Privacy Policy

Broadline Store reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are published means you accept the updated Privacy Policy.


Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Broadline Store

Email: broadlinestore@outlook.com