Order Status

Where is my order?

Your tracking number arrives by email as soon as the shipping label is printed. The link in that email follows every scan: warehouse pickup, carrier handoff, transit, out for delivery and delivered.

Why tracking can look quiet

Carriers can take up to 48 hours to post the first scan after a label is created. That gap is normal and does not mean the package is lost.

Something doesn't look right?

No movement for more than 3 business days, or marked delivered but not at your door? Email broadlinestore@outlook.com with your order number. We file the carrier claim for you.